DELIVERY & CUSTOMER SERVICE
We are committed to customer care and satisfaction
Our mission at Deuren is for every customer to be 100% happy with their purchase. That includes the internal door, external door or garage door you choose, your experience in dealing with the Deuren team, the installation of your doors and any query or question you might have before, during or even years after your project is complete.
This promise is the absolute foundation of our business and is at the heart of our ethos. It is not a hollow phrase, but a guarantee and a commitment to everyone of our customers.
If at any time you are unsure about any part of the process, have a question, no matter how small, the Deuren customer care team is on hand to help and advise.
The superior quality of our doors is rivalled only by the excellence of our service – that is our promise to you the customer and if at any time you believe we are not upholding our promise please let us know on firstname.lastname@example.org.
We aim to deliver all Silvleox doors within 4-6 weeks. Please bare in mind that every Silvelox door is bespoke, hand crafted in Italy and designed specifically for your entranceway.