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Deuren is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Deuren collects information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

Deuren may also use the information to communicate with you about new features, products or services, or to improve the services that we offer by tailoring them to your needs.

Deuren will give you the chance to refuse any marketing email from us.

The type of information Deuren will collect about you includes:

Your name, address, phone number, email address and credit/debit card details.

Deuren will never collect sensitive information about you without your knowledge and consent.

The information Deuren hold will be accurate and up to date. You can check the information that Deuren hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which Deuren holds will be held securely in accordance with our internal security policy and the law. Deuren never has and never will sell any information about our users to any third parties nor will Deuren pass your details on free of charge to any third parties apart from occasions when Deuren are legally required to provide access to our database in order to cooperate with police investigations or other legal proceedings. In those instances, the information is provided only for that purpose.

Deuren do not use cookies to record personal information about you nor do Deuren use cookies to log your visits to our web site.

Deuren uses industry standard efforts to safeguard the confidentiality of your personally identifiable information, such as firewalls and Secure Socket Layers. We make every effort to protect the loss, misuse, and alteration of the information under our control. In addition, we always use a secure connection when collecting personal financial information from you. However, no data transmission over the internet can be guaranteed to be 100 percent secure. We also do everything in our power to protect your information off-line, and only authorised personnel can view your data.

Deuren does not store credit card / payment details anywhere on our store nor do we share customer details with any 3rd parties.

If you have any questions/comments about Deuren privacy policy, please contact us at